The Trips page will list the most recent 30 trips captured by the Mentor DDP app. For each trip, there will be a trip rating, a total number of events logged during the trip, the start and end locations, total distance traveled during the trip, and the total duration of the trip.
Color-coded Stars indicate Risk Level for the Trip:
Your rolling 7-day FICO® Safe Driving Score will reflect your Trip Rating for each day’s route.
Trips are calculated overnight and available for viewing the following day in the app.
Trip Detail page
To see more details about a trip, tap on the trip you'd like to view. You will be able to view a map of the trip route, along with the distance and duration, and the total number of driving events that occurred during the trip. In some vehicles, Fuel Efficiency and Idling percentage are available. Tap on EVENTS LOGGED and choose specific events to see where and when the event(s) occurred during your trip, down to the exact intersection!
Events logged during the Trip include fast Accelerations, severe Braking, harsh Cornering, Speeding, and device Distraction. In some vehicles, Idling, Reversing, and Seat Belt events are available. (Note: Idling, Reversing, and Seat Belt events are excluded from the FICO® Safe Driving Score.)
Sending Trip Feedback
If there are issues or concerns with a specific trip, drivers are invited to review their trip data and submit comments using the FEEDBACK function. Tap on EVENTS LOGGED and use the FEEDBACK link under the map. Select a FEEDBACK CATEGORY.
Basic troubleshooting suggestions are provided to help you before having to submit a request for assistance. If you still have questions after reviewing the troubleshooting recommendations, we want to hear from you through the Feedback form. Your feedback helps us continue to improve the Mentor solution!