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  • What is Mentor?
  • What is the FICO® Safe Driving Score?
  • How is the FICO® Safe Driving Score calculated?
  • I had a really high FICO® Safe Driving Score and have not incurred any negative events, and yet my score has continued to decline. What’s going on?
  • What if I have privacy concerns?
  • How secure is the Mentor app and platform?
  • I do not see any data in my Mentor app. What could be the issue?
  • What do the scores on the Dashboard screen represent?
  • What do Good, Average and Poor scores represent in the middle strip of the Mentor app?
  • Do I have to keep my delivery device in the same location each time I drive my vehicle?
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How long will individual trips stay on my “Trips” tab?

  • November 20, 2018 18:48

Your past 30 Routes driven will display on the “Trips” tab.

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  • Do incoming calls and texts count against my score while I am driving?
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